[OPEN] Libreoffce crashes without Information, again and again

[Frank1971]

Hi there,

i was running a system on a Medion Laptop with intel hardware and moved to a ryzen 7 system with radeon grafics.
Everthing works fine but libreoffice crashes on start without any information. It will recover the last document which was saved but there was no document, so it`s in a loop with recovering documents which not exits.
I`m running Arco Linux with Plasma and copied the config from the old Laptop, first idea was to clear the config, doesn`t work, changing to LibreOffice fresh won`t work too.
Tried a clean install, LibreOffice crashes at start. There is no information for sent to report the crash.
Need more information about the system, please tell me. It`s the newest Version of Acro Linux L, running all Updates, standard kernel.

Any known issues with Ryzen Systems on LibreOffice?

regards
Frank

[erikdubois]

No issues have been reported about libreoffice yet.

Here is the support url for libreoffice.

Maybe others have reported a simular problem.

https://www.libreoffice.org/get-help/community-support/

What does not work ( or does not work anymore) you try to fix for 30 minutes or more. Without an immediate solution you switch to something that does work.

I am quite happy with Wps-office.

Regarding the updating and packages we use.

95% is just Arch.

Here is a playlist about updating

[erikdubois]

Libreoffice-fresh is installed and working.
7.8.1-1 is its version

fresh install

no configs imported

test with writer, impress and draw

I must say that this version looks better.

I hope it has better compatibility with MS.

[Frank1971]

Thanks for testing Eric, i am a little lost about this. Console says:

✘ frank@ArchMachine  ~  libreoffice
terminate called after throwing an instance of 'com::sun::uno::RuntimeException'
45 -- exe=/usr/lib/libreoffice/program/soffice.bin
13 -- platform=xcb
11 -- display=:0
20 -- appname=soffice.bin
37 -- apppath=/usr/lib/libreoffice/program
9 -- signal=6
10 -- pid=15099
KCrash: crashing... crashRecursionCounter = 2
KCrash: Application Name = soffice.bin path = /usr/lib/libreoffice/program pid = 15099
KCrash: Arguments: /usr/lib/libreoffice/program/soffice.bin --nocrashhandler
KCrash: Attempting to start /usr/lib/drkonqi

I know WPS but prefer Libre, but if there is no solution i would use WPS

[erikdubois]

No clue what is going on with that piece of code

[fennec]

Thanks for testing Eric, i am a little lost about this. Console says:

✘ frank@ArchMachine  ~  libreoffice
terminate called after throwing an instance of 'com::sun::uno::RuntimeException'
45 -- exe=/usr/lib/libreoffice/program/soffice.bin
13 -- platform=xcb
11 -- display=:0
20 -- appname=soffice.bin
37 -- apppath=/usr/lib/libreoffice/program
9 -- signal=6
10 -- pid=15099
KCrash: crashing... crashRecursionCounter = 2
KCrash: Application Name = soffice.bin path = /usr/lib/libreoffice/program pid = 15099
KCrash: Arguments: /usr/lib/libreoffice/program/soffice.bin --nocrashhandler
KCrash: Attempting to start /usr/lib/drkonqi

I know WPS but prefer Libre, but if there is no solution i would use WPS

Which version of LibreOffice are you using ?

Code: Select all

libreoffice --version

What are the file permissions on $HOME/.config/libreoffice ?
If you have copied over previous config using another user or even root that'll lead to problems launching LibreOffice.

To get more logging, enable the --backtrace option

Code: Select all

cd $HOME
libreoffice --backtrace
Enable debuginfod for this session? y

Then check either gdbtrace.log or journalctl -xe for for debug logging.